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STANDARD TERMS AND CONDITIONS OF SALE


  1. Welcome to Nivaha. These Terms and Conditions outline the rules and regulations for the use of the Nivaha website and the purchase of our products. By accessing this website and purchasing our products, you accept these terms and conditions in full.


  3. 1. General Use and Account Registration

    • You must be at least 18 years of age to use this website and make purchases.

    • If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

    • We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.


    • 2. Product Information and Medical Disclaimer

    • Our skincare products are formulated with 100% natural ingredients. However, natural ingredients can still cause allergic reactions in some individuals.

    • All product descriptions, ingredient lists, and usage instructions are provided for informational purposes only. The information provided is not meant to substitute for the advice of a licensed healthcare professional or dermatologist.

    • We strongly advise reviewing our ingredient glossaries carefully and performing a patch test before incorporating any new product or preparation ritual into your routine.

    • Nivaha is not responsible for any adverse reactions resulting from the use of our products.


    • 3. Pricing and Payments

    • All prices listed on the website are in Indian Rupees (INR) and are subject to change without notice.

    • We reserve the right to modify or discontinue any product without prior notice.

    • Payment must be received in full before an order is dispatched (except for COD orders). We use secure third-party payment gateways and do not store your raw credit card or banking information.


    • 4. Intellectual Property

    • All content on this website, including but not limited to text, graphics, logos, images, product names, and brand origin stories, is the intellectual property of Nivaha and is protected by applicable trademark and copyright laws.

    • You may not reproduce, duplicate, copy, sell, or otherwise exploit our brand identity, imagery, or website content without express written permission.


    • 5. Shipping and Delivery

    • We aim to process and dispatch orders promptly. Delivery timelines provided at checkout are estimates and not guaranteed.

    • Nivaha is not liable for delays caused by courier partners or unforeseen circumstances beyond our control.


    • 6. Returns and Refunds

    • Due to the nature of personal care products, we only accept returns for items that are damaged upon arrival or defective. Please contact us within 2 days of receiving your order to initiate a return.


    • 7. Limitation of Liability

    • To the maximum extent permitted by applicable law, Nivaha and its founder shall not be liable for any direct, indirect, incidental, or consequential damages arising out of the use or inability to use our products or website.


    • 8. Governing Law

    • These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.